FAQ – Dermamilk

Products

Our products and ingredients are 100% cruelty-free and never tested on animals. We have a community of men and women who use our products and give us feedback on all our current and upcoming products.

Our products contain little to no lactose, and they are for external use only. However, we recommend speaking with your physician or dermatologist for questions about your specific allergy.

Yes, our products are paraben-free.

Yes, our products are all gluten-free.

Our products contain milk components, which are not considered vegan.

Unlike many skin care companies we make our products in our own manufacturing facility here in Layton, Utah.

With our offices, manufacturing and fulfillment all in the same building we can keep a close eye on the quality of our product going out the door.

Many women have used our products while pregnant, but we recommend consulting your physician.

The FDA does not regulate cosmetic companies and claims such as all natural, organic, mineral-free, hypoallergenic, etc. Therefore, we do not make such claims.

The shelf life of all Dermamilk products is 12 months after opening if stored properly at room temperature.

No, refrigeration is not necessary. Our products are shelf stable.

All our products are safe for sensitive skin. However, we recommend patch testing our products on a small area prior to using on your face and other sensitive areas.

Our products do not contain any GMOs.

This can occasionally happen with airless pump jars. Typically, removing the lid and then tightening the lid/pump so it's airtight should fix the problem.

Shipping & Payment

We ship to all US states and territories for FREE or at a flat rate.

We currently only ship within the United States and its territories.

If you are interested in purchasing from us internationally please email us at contact@dermamilk.com.

Orders usually arrive within 2-4 business days. We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (801) 610-9080.

Since we strive to ship orders as fast as possible please call us at for any order changes or cancellations.

For wholesale bulk orders contact us at contact@dermamilk.com. Depending on the nature and size of your order we will determine a discount on a case by case basis.

We accept Visa, MasterCard, Discover, American Express, PayPal, and Shop Pay. If you prefer other payment options, please contact us at contact@dermamilk.com.

With our no hassle 60-day Satisfaction Guarantee we will accept a return if you are unsatisfied for any reason.

For returns email contact@dermamilk.com or call (801) 610-9080.

Who are we?

For over 25 years, we have been meticulously crafting our milk-based skin care line within the United States. The original concept was created in Germany, where Dairy Scientists and Skin Care Specialists dedicated 20 years to its development. This transformative journey began when a plastic facial surgeon from Arizona stumbled upon these products during a European vacation. Witnessing their remarkable effectiveness in skin repair and maintenance, he brought these formulas back to the US.

Drawing upon expertise, he partnered with a world-renowned Dairy Scientist from Utah State University to master the manufacturing processes of the unique milk base. This expertise was then passed down to a skilled milk chemist associate at USU, who learned the intricate art of crafting the milk base and seamlessly integrating it into the final products. These products became a cornerstone of the surgeon's practice, not only benefitting his clients but also serving as an educational tool for estheticians.

As time progressed, the milk chemist made refined adaptations to meet the needs of devoted customers and family members. The results were exceptional, resonating profoundly within this close-knit community. The overwhelming positive feedback and unwavering commitment to quality prompted the transformation from a select circle to a larger venture. The foundation for a business expansion was laid—incorporating production, packaging, and distribution—all based in Layton, UT.

Now, as we celebrate our fifth year in operation, we continue to manufacture, package, and perfect these exceptional skin care products that began as a humble European discovery, now flourishing on a grander scale.